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Introduction

Welcome to Vesper Lex Exclusive. This website is owned and operated by Vesper Lex Exclusive. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as ‘User Agreement’).
This agreement is in effect as of August 2017.

We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

Disclaimer

No information in this Site is provided with the intention to give medical advice. Additionally, we do not answer unsolicited e-mails requesting personal medical advice. You should always consult a qualified health care professional.

Please note that, while our products involves the use of various local authority approved cosmetic products, this site provides no advice on the benefits and risks of any of these products or on the particular product that should be used in your individual case. You should consult with your own health care professional concerning which cosmetic treatment should be used in your particular case, and about the benefits and risks to you (or “indications and contra-indications”) of the use of that treatment.

Responsible Use and Conduct

By visiting our website and accessing the information, resources, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as ‘Resources’), you agree to use these Resources only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations and generally accepted online practices or guidelines.

Wherein, you understand that:

a. In order to access our Resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct, and up to date.

b. You are responsible for maintaining the confidentiality of any log in information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your account/s.

c. Accessing (or attempting to access) any of our Resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical or unconventional means.

d. Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited.

e. Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.

f. You are solely responsible any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.

g. We may provide various open communication tools on our website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:

i. Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, sabotaging or contains any type of suggestive, inappropriate, or explicit language;
ii. Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;
iii. Contains any type of unauthorized or unsolicited advertising;
iv. Impersonates any person or entity, including any Vesper Lex Exclusive employees or representatives.

We have the right at our sole discretion to remove any content that, we feel in our judgment does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us.

h. We do not assume any liability for any content posted by you or any other 3rd party users of our website. However, any content posted by you using any open communication tools on our website, provided that it doesn’t violate or infringe on any 3rd party copyrights or trademarks, becomes the property of Vesper Lex Exclusive, and as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary in order to use our Resources.

  1. You agree to indemnify and hold harmless Vesper Lex Exclusive and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as is reasonably requested by us.

 

When placing your order with Vesper Lex Exclusive, you accept the following terms and conditions:

When Charges Apply

Checkout currency is in Malaysian Ringgit (MYR). Your credit or debit card  account will be charged for the order total on the date and time you place your order. An authorization will be placed on your credit or debit card which can take approx 2-3 business days to show up as a approved charge on your credit or debit card statement.

Order Processing

Due to spikes in orders, it may take 3-5 business days (not including weekends or holidays) for your orders to be shipped out. This means it may take Vesper Lex Exclusive 2 business days to process and box up your order before your selected shipping service picks up the order. Depending on location, it may take up to 3 – 7 days to reach.

Order Policy

 

  • Items in cart are not reserved.
  • Express services are available (additional charges may apply).
  • Gift wrapping services available (additional charges may apply).
  • Vesper Lex Exclusive is not responsible for lost or stolen orders.
  • Any charges for returned orders due to customer error (incorrect address, refused/undeliverable orders, etc…) will be the responsibility of the customer.

Domestic Orders

  • Standard Shipping is via City-Link.
  • All sales are final. We do not accept returns, exchanges or refunds.
  • Charges for reshipping returned orders (incorrect address provided, refused/undeliverable orders, etc…) will be the responsibility of the customer.
  • Domestic orders can take 3-5 business days to process and may take up to 7 business days to reach you depending on location.

International Orders

  • International Shipping is via DHL.
  • All sales are final. We do not accept returns, exchanges or refunds.
  • For all international orders, the billing and shipping address must match. Vesper Lex Exclusive is unable to ship international orders that have mismatched addresses and any order received with mismatched address may be canceled. A courtesy notification will be provided.
  • Charges for reshipping returned orders (incorrect address provided, refused/undeliverable orders, etc…) will be the responsibility of the customer.
  • International orders can take 2 business days to process and may take up to 4 weeks to reach you depending on location and customs clearance.
  • Be advised that orders shipped to locations outside of Malaysia are subject to taxes, duties, brokerage fees and all other expenses related to the import of products into that country from Malaysia. Vesper Lex Exclusive is not able to add these fees to your order prior to checkout as these laws and fees can vary over time and from country to country. Vesper Lex Exclusive highly encourages customers to call the applicable Customs offices before placing an order. Vesper Lex Exclusive will not reimburse the customer for any amount of the price of the items purchased, the cost of shipping, taxes, customs or any other fee on orders undelivered due to recipient’s refusal. If a package is returned to Vesper Lex Exclusive, we will only refund the product price; shipping charges are non-refundable. We will declare all orders as merchandise with the exact description of the contents and correct value. We cannot declare your order as gift or with a lower value since this is against existing laws.
  • Please due be advised that your banking institution may charge additional conversion fees or other application fees for international purchases.  The final amount charged to your account may vary from your “check out” total.  Please contact your financial institution for questions related to discrepancies on charges related to conversion fees.

Sponsorships

Please email to hello@vesperlex.store with your sponsor-ship inquiry and also for the full list of terms and conditions.

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